by detailing your order number and the problem you come across. iphone 6s, ios 13.1, My Plantronics 5200 legend headset will randomly disconnect for a call, returning the sound to phone. Just got my headphones in today after ordering. Here are our current top picks for the best Bluetooth headphones for calls. You hear voice guidance “Power off”. Among the discovered devices, find the name of your headset (usually, the name is the model) and click it. Turn off all device Bluetooth. Full disclosure: My coworkers have had great experiences with Bluetooth audio on both Android phones and W1-enabled Apple devices. TaoTronics Wireless Bluetooth Headphones Can Help Fix the Stutter Problem. Darlizzle. All rights reserved. Select the Bluetooth device name → Connect. Reply. I'm now up through K3206632 and the problem persists. Follow asked Aug 26 '17 at 16:19. user234756 user234756. 2. The headset is working well aside from one problem: Every so often they just disconnect from my phone. Looks like its a very common issue with this device, I’ve not had the issue with my other headphones, Did anyone find a solution? Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; Re: Galaxy S10 Plus Bluetooth Disconnecting JUMP TO SOLUTION 03-10-2019 09:32 PM. Music just stops playing and the headphones disconnect. Everything seemed normal and then finally I noticed I had a mic icon in the notification area.